How do I have my account unlocked?

Last revision March 5 by Community

There are two reasons why your account may be locked.

  1. If you tried unsuccessfully to sign in to your OpenTable account 10 times it will temporarily be deactivated for your safety. Once deactivated even the correct password would no longer work for a short time. Should you experience issues signing-in, even after waiting, you can contact us and we will gladly assist you in restoring access!


  2. When you accumulate four no-show reservations, your account is automatically deactivated. We have established this practice to ensure that our partner restaurants can enjoy the patronage of diners who regularly either honor or cancel their reservations if they cannot make them. Any time a restaurant marks you as a no-show, an email is automatically generated to inform you that your reservation has been marked as such. If you did not receive an email notifying you of the no-show status at the restaurant, please read this article.