Due to the wildfires in Napa and Sonoma County we recommend checking with the restaurant and local traffic updates before leaving for reservations in the surrounding area.

Spent $200 on gift card and it was never emailed to me.

Extremely frustrated and angry. Got this as a Christmas gift for my parents and chose to have it emailed to me but it didn't come. I've submitted 2 "support" requests about this with NO response. I even called a number that I found attached to the $200 payment on my debit card and left a message because "all their representatives were busy assisting other customers". I feel like I am being scammed by a large company that took my money and then refuses to deliver what I purchased by ignoring me. WTf!!! What do I do?!

Hi willm1980,


Thanks for contacting us. I'm sending you a private message with more info. Please check the messages link, below your username, on the Community home page.



Best Regards,

John W. | Community Moderator | OpenTable

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