Dining Rewards Programme

Can I purchase a OpenTable dining cheque or gift certificate?

Posted on April 18, 2014 by Community
OpenTable dining cheques are not available for purchase; the only way to receive a dining cheque is in exchange for OpenTable dining points.   We do offer OpenTable Gift cards though, which you can purchase via OpenTable Gifts UK and more information about Gift Cards can be found here: Gift Card Community FAQs read more

What are OpenTable points?

Posted on April 22, 2014 by Community
OpenTable UK members can earn OpenTable Dining Points when they make and honor reservations made through opentable.com, or our related mobile sites and apps.   Reservations typically earn 100 Dining Points, but 1,000 Point reservations are available at select restaurants and times. These reservations are designated by a "1,000-Points" label located under certain reservation timeslots.   Please note: 1,000 Point reservations are only available during specific reservation times, and may not be available during holidays or in conjunction with other offers or promotions.     Are there special requirements to get my 1,000 Dining Points for certain reservations?   OpenTable Dining Points are redeemable for OpenTable Dining Rewards, including Dining Rewards Gifts and Dining Cheques. Dining Rewards Gifts may be redeemed t... read more

What is the OpenTable Dining Rewards Programme?

Posted on April 22, 2014 by Community
OpenTable dining rewards is a frequent-diner programme that awards OpenTable points each time you honour a booking made from www.opentable.co.uk. When you earn enough OpenTable points, you can redeem the OpenTable points for an OpenTable dining cheque, usable at all OpenTable restaurants. Once you accumulate a certain number of Dining Points, you will be able to redeem them for a Dining Reward, such as a Dining Rewards Gift or a Dining Cheque.   For more information, see these Articles:   What is a Dining Rewards Gift?   What is a Dining Cheque?     read more

Are there any special requirements to get my bonus OpenTable points?

Posted on April 22, 2014 by Community
After you've honoured your booking, OpenTable will automatically award the OpenTable points into your account. For 1,000 point bookings, we do require a minimum purchase of one main course (or the equivalent) per person. In addition, there must be two (2) or more people dining in order for you to earn the bonus OpenTable points. If your original booking is made for two or more people, but only one person ultimately dines, no bonus OpenTable points will be awarded. Please make sure to check in with the maître d' when you arrive at the restaurant to ensure that you are not marked as a no-show. If you are late (*or early!*) and arrive outside of the stated qualifying bonus point bookings schedule, your booking may no longer qualify for 1,000 OpenTable points.     read more

Do I get extra OpenTable points for booking a large party?

Posted on April 22, 2014 by Community
No, Dining Points are not based on the size of your party.   read more

Can I earn OpenTable points for bookings that were made before I was a registered OpenTable member?

Posted on April 22, 2014 by Community
You cannot earn OpenTable points for online bookings made prior to registering with OpenTable. read more

If I redeem my OpenTable points for a cheque, does that mean I start back at zero OpenTable points, or do I keep accumulating them?

Posted on April 22, 2014 by Community
When you redeem a dining cheque, the OpenTable points for that dining cheque are subtracted from your total OpenTable points. For example, if you have 2,500 OpenTable points and you want a £10 dining cheque, 2,000 OpenTable points will be deducted from you account, leaving you with 500 OpenTable points. read more

How do I redeem my OpenTable points?

Posted on April 22, 2014 by Community
Dining Points may be redeemed for a Dining Rewards Gift or a Dining Cheque once you reach the minimum point value.   If you've reached the minimum point value, follow these steps to redeem your points for a Dining Reward:   Visit www.opentable.co.uk from a desktop computer and log in Click on the greeting drop down in the top right and select "My Profile"      3.  Choose whether you want to redeem your points for a Dining Rewards Gift or a Dining Cheque. Dining Rewards Gifts are sent via email and should arrive within an hour of your Dining Points redemption.   Most OpenTable Dining Cheques are processed in fewer than 2 weeks, but please allow up to 4 weeks for delivery after you place your order. Dining Cheques can only be mailed out to addresses residing within the country that we offer the Dining C... read more

Where are the OpenTable points that the restaurant promised me?

Posted on April 22, 2014 by Community
Due to contractual agreements with our restaurant partners, OpenTable points can only be awarded for bookings made online. OpenTable points are administrated solely by OpenTable, not by individual restaurants. read more

May I redeem my OpenTable Dining Points for an OpenTable gift card?

Posted on September 29, 2014 by Sabine Haller
You can redeem your Dining Points for a Dining Rewards Gift which may be redeemed through gifts.opentable.co.uk for a gift card which can be used at participating UK restaurants.   read more

Dining Points

How do I make a 1,000 point booking?

Posted on April 18, 2014 by Community
  Follow these steps to make a restaurant reservation worth 1,000 dining points:    Log in to your OpenTable account Specify your geographic area, and your desired date, time, and party size for your reservation. Then click Find a Table Restaurants that are offering 1,000 dining points at the time that you're searching will be featured at the top of the search results. You can also look for the "1,000pts" label beneath the time slot buttons Click on the time slot with the "1,000pts" label, and follow the onscreen instructions to complete the reservation. Your email confirmation will also mention the 1,000 point reservation. 1,000 dining points will be awarded to your account once you complete and honor the reservation   Please note, simply booking a reservation during the timeframe in which a restaurant may... read more

How long will it take for my OpenTable points to show up?

Posted on April 22, 2014 by Community
Generally, your OpenTable points should show up within 48 hours of your booking time. However, some restaurants may take as long as 7 days to update your OpenTable points through their booking software. If it has been 7 days and your OpenTable points have not been awarded, please contact us. Note that we cannot investigate these issues inside of seven days. read more

Are OpenTable dining points transferrable? I made a booking under a different OpenTable account and I want the OpenTable points transferred.

Posted on April 22, 2014 by Community
OpenTable points are not transferable. If you make a booking under a different account, we cannot move the booking and/or the OpenTable points into a different account. read more

How do I redeem my OpenTable points?

Posted on April 22, 2014 by Community
Dining Points may be redeemed for a Dining Rewards Gift or a Dining Cheque once you reach the minimum point value.   If you've reached the minimum point value, follow these steps to redeem your points for a Dining Reward:   Visit www.opentable.co.uk from a desktop computer and log in Click on the greeting drop down in the top right and select "My Profile"      3.  Choose whether you want to redeem your points for a Dining Rewards Gift or a Dining Cheque. Dining Rewards Gifts are sent via email and should arrive within an hour of your Dining Points redemption.   Most OpenTable Dining Cheques are processed in fewer than 2 weeks, but please allow up to 4 weeks for delivery after you place your order. Dining Cheques can only be mailed out to addresses residing within the country that we offer the Dining C... read more

Do you display 1,000 point tables within search results?

Posted on April 22, 2014 by Community
Yes! We want to make it easier for our users to find popular restaurants that offer 1,000 point tables and also meet that user's other search criteria. OpenTable dining points can be redeemed for OpenTable dining cheques, which can be used at any OpenTable restaurant.   For more information about the OpenTable dining rewards programme, click here. read more

Will I receive points for bookings made on my mobile phone?

Posted on April 22, 2014 by Community
Registered users will receive points for bookings made through the OpenTable mobile site or apps so long as the email address used for these mobile bookings matches the address on the registered account. read more

100 Points Instead Of 1000 Points

Posted on September 30, 2014 by Sabine Haller
1000 point reservations are offered by certain restaurants during specific times of the day. Since the increased point value is a special promotion, OpenTable has no influence over which restaurants choose to offer 1,000 point tables, and how often they choose to offer them. It's completely at their discretion.      I got a 1000 point confirmation email, but still only received 100 points? If you booked the reservation correctly, but still only received 100 points, it's likely that the reservation was modified — either by you, or by the restaurant.   Any time a reservation is modified (e.g.: time is changed/ party size changed), the reservation is essentially being cancelled and rebooked. If the reservation is modified to a time outside of the 1000 point offer, the system will automatically downgrade the amount of poin... read more

Zero (0) Points For My Reservation

Posted on January 20, 2015 by Sabine Haller
Points are only awarded to reservations that originated directly from OpenTable UK or through our mobile applications. Reservations that originate from a restaurant's website, through the promotional links that restaurants send out through their social media or email marketing materials, or through one of our partner sites (e.g.: Yelp, TripAdvisor, etc.) are not eligible to receive dining points. Sorry!   The number of points that you will receive for your reservation will show up in a couple of places during the booking process. Here are some things to look for.     Booking From A Restaurant's Website When you book a reservation from a restaurant's website, there is a section that says "dining points" underneath the email address showing that points are not available.       Booking From OpenTable.com When b... read more

1000 Point Bookings

How do I make a 1,000 point booking?

Posted on April 18, 2014 by Community
  Follow these steps to make a restaurant reservation worth 1,000 dining points:    Log in to your OpenTable account Specify your geographic area, and your desired date, time, and party size for your reservation. Then click Find a Table Restaurants that are offering 1,000 dining points at the time that you're searching will be featured at the top of the search results. You can also look for the "1,000pts" label beneath the time slot buttons Click on the time slot with the "1,000pts" label, and follow the onscreen instructions to complete the reservation. Your email confirmation will also mention the 1,000 point reservation. 1,000 dining points will be awarded to your account once you complete and honor the reservation   Please note, simply booking a reservation during the timeframe in which a restaurant may... read more

Are there any special requirements to get my bonus OpenTable points?

Posted on April 22, 2014 by Community
After you've honoured your booking, OpenTable will automatically award the OpenTable points into your account. For 1,000 point bookings, we do require a minimum purchase of one main course (or the equivalent) per person. In addition, there must be two (2) or more people dining in order for you to earn the bonus OpenTable points. If your original booking is made for two or more people, but only one person ultimately dines, no bonus OpenTable points will be awarded. Please make sure to check in with the maître d' when you arrive at the restaurant to ensure that you are not marked as a no-show. If you are late (*or early!*) and arrive outside of the stated qualifying bonus point bookings schedule, your booking may no longer qualify for 1,000 OpenTable points.     read more

Do you display 1,000 point tables within search results?

Posted on April 22, 2014 by Community
Yes! We want to make it easier for our users to find popular restaurants that offer 1,000 point tables and also meet that user's other search criteria. OpenTable dining points can be redeemed for OpenTable dining cheques, which can be used at any OpenTable restaurant.   For more information about the OpenTable dining rewards programme, click here. read more

100 Points Instead Of 1000 Points

Posted on September 30, 2014 by Sabine Haller
1000 point reservations are offered by certain restaurants during specific times of the day. Since the increased point value is a special promotion, OpenTable has no influence over which restaurants choose to offer 1,000 point tables, and how often they choose to offer them. It's completely at their discretion.      I got a 1000 point confirmation email, but still only received 100 points? If you booked the reservation correctly, but still only received 100 points, it's likely that the reservation was modified — either by you, or by the restaurant.   Any time a reservation is modified (e.g.: time is changed/ party size changed), the reservation is essentially being cancelled and rebooked. If the reservation is modified to a time outside of the 1000 point offer, the system will automatically downgrade the amount of poin... read more

Dining Cheques

Which restaurants do not accept OpenTable dining cheques?

Posted on April 22, 2014 by Community
We strongly encourage all OpenTable restaurants to take part in the OpenTable dining rewards programme. However, some restaurants choose not to accept OpenTable dining cheques. These restaurants are listed below:   34 45 Jermyn Street Abacus Bar Abbey Bar Afternoon Tea at The Rooftop Restaurant at The Royal Shakespeare Theatre Afternoon Tea at The Winter Garden Afternoon Tea at Wivenhoe House Hotel Agenda Bar Al Borgo Albert's Didsbury Albert's Shed Albert's Worsley Alexander The Great Amber Bar Amphitheatre Restaurant, Bar & Terrace Apsley's A Heinz Beck Restaurant Aqua Kyoto Aubaine Brompton Road Aubaine Hampstead Aubaine Heddon Street Aubaine High Street Kensington Aubaine Mayfair Aubaine Marylebone Autograf Ba Shan Baan Thai Balls Brothers Restaurants Balthazar London Bam-Bou Bank Birmingham/Westminster Bar Bodega Bar Bo... read more

OpenTable Gifts

May I redeem my OpenTable Dining Points for an OpenTable gift card?

Posted on September 29, 2014 by Sabine Haller
You can redeem your Dining Points for a Dining Rewards Gift which may be redeemed through gifts.opentable.co.uk for a gift card which can be used at participating UK restaurants.   read more